FREE WORLDWIDE DELIVERY ON ORDERS OVER £100
STANDARD DELIVERY - £4.50
Please allow 2 – 7 days from your order being placed for us to process the order.
For all UK orders, We use Royal Mail and a signature will be required upon delivery.
Royal Mail Special Delivery Guaranteed by 1pm next day (Mainland UK) - Tracked £11.00
As long as the order is placed before 10am your order will be guaranteed to be delivered by1pm the following day (This is not guaranteed on Saturday).
Saturday Royal Mail Special Delivery Guaranteed by 1pm next day (Mainland UK) - Tracked £16.00
As long as the order is placed before 10am your order will be guaranteed to be delivered by1pm the following day (Saturday)
Royal Mail European delivery – £16.65 – 3 -15 days Tracked
Royal Mail Worldwide delivery – £24.45 – 5 – 15 days Tracked
Any customs charges applied in your country are your responsibility.
Signature upon delivery is required for ALL orders.
In the unlikely event that there will be a delay or an item is out of stock we will inform you as soon as possible to process a refund or exchange, please note this does not apply to made to order coats.
We aim to meet the delivery times stated, but during busy periods (sale) and also public holiday (Christmas & New year) deliveries may take longer. Occasionally tech updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum.
Rubysky London cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.
Please note that all made to order coats are shipped from abroad,from time to time, delays may be caused by U.K. Customs clearance, in the event that this happens, we will inform you immediately and keep you updated with the clearance process.